The house smells fine until the air conditioning kicks on, and then for ten minutes it smells like a wet closet. One supply register always has a dark ring around it no matter how many times you wipe the grille. The return filter comes out gray and damp. Call and tell us when the smell shows up — we handle HVAC and duct mold across New Orleans and Orleans Parish.
New Orleans runs the AC nearly year-round, so the system is always moving cold air through a hot, humid attic. The cooling coil sweats; EPA calls condensation near the coil a major factor in moisture contamination of duct systems. Insulated flex duct sags, collects condensation, and stays wet. The platform under the air handler soaks up an overflowing drain pan. Any of those puts growth directly in the airstream, and EPA says running a system you suspect is contaminated can spread mold throughout the building.
If the musty smell is clearly tied to the system running, turn it off and leave it off until we’ve looked. Don’t spray anything into a register. Note whether the smell is in every room or only the ones on one duct run — that tells us where to start. If the growth turns out to be on the ceiling or wall around a vent instead of inside the duct, that is ordinary mold removal, and we say so.
Standing byDescribe what you’re seeing and where it is. If we’re available, you’ll be connected right away with the person who does the work. If we’re on a job, you’ll get a scheduled callback, and we’ll tell you which number to watch for so you know it’s us.
Shotguns, doubles, and raised cottages on piers hold damp air and standing water under the floor. Joists and subfloor cleaned, wet insulation out, and the space set up to stay drier.
A room that smells like a wet box and looks fine. Finding the growth that makes the smell and taking it out, instead of covering it with a spray.
Work area sealed and under negative pressure, the wet drywall, trim, and insulation out, the framing cleaned and dried before anything gets closed back up.